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What would you like to discuss? *

Skip the questions, I have a specific question/request
CRM
Accounts
WordPress website
Ecommerce website
SEO & SMM services
Website design
Logo design
Hosting Services
Maintenance

How Prelude can help you? *

General questions

Can you provide a brief description of your business or organisation and its primary purpose?

This helps to understand the business context and how the website will serve its goals.

What are the main objectives you want to achieve with this website?

Clarify whether the goals are to increase sales, generate leads, provide information, build a community, etc.

Do you have an existing website? If yes, what are the primary reasons for redesigning or redeveloping it?

Understanding what works and what doesn’t on the current site can provide valuable insights.

What are the must-have features and functionalities for your new website?

Identify essential elements such as e-commerce, blog, booking systems, galleries, contact forms, etc.

Who is your target audience, and what are their key characteristics or behaviours?

Knowing the audience demographics, preferences, and behaviours helps to tailor the user experience.

Do you have any specific design preferences or examples of websites that you admire?

This can include desired styles, colour schemes, fonts, and layout preferences to align with your vision.

Are there any branding guidelines or materials (logo, colour schemes, fonts) that we must adhere to?

This will ensure brand consistency across the website.

Do you have existing content (text, images, videos) that will be used, or will new content need to be created?

Determine content availability and whether additional content creation services are needed.

Are there any legal or compliance requirements (e.g., GDPR) that need to be considered?

Ensure the website meets necessary legal standards and compliance requirements.

Do you have any hosting preferences or existing hosting arrangements?

Clarify if you have a preferred hosting provider or need assistance setting up hosting.

Do you know how many pages you want on the website?

You can also describe the purpose of the pages, if needed.

Prelude CRM questions

What are the primary goals you aim to achieve with the Prelude CRM system?

Clarify whether the goals are to improve customer service, increase sales, streamline processes, manage leads, etc.

Prelude Accounts questions

What are the primary goals you aim to achieve with Prelude Accounts software?

Clarify whether the goals are to improve financial reporting, streamline bookkeeping, enhance tax compliance, manage payroll, etc.

E-commerce website questions

Who is your target audience, and what are their key characteristics or buying behaviours?

Understanding the audience demographics, preferences, and behaviours will help us to tailor the user experience and marketing strategies.

Do you need any specific integrations with other systems or tools (e.g., CRM, ERP, inventory management, email marketing)?

Determine if there are other software solutions that need to be integrated with the eCommerce platform.

Approximately how many products do you plan to sell on your website, and do you have existing product data ready?

Understanding the scope of product listings and data availability helps in planning the development process.

Do you have any specific requirements for payment processing and shipping options?

Identify preferred payment gateways, shipping carriers, and any other logistics-related needs.

What level of customization do you need in the product pages and checkout process?

Determine if there are unique business processes or customer experiences that require custom features or workflows.

Do you have any specific security or compliance requirements for handling customer data and transactions?

Ensure the website meets necessary legal standards and data protection regulations (e.g., PCI DSS, GDPR).

Do you require training and support for your team to effectively manage the eCommerce website?

Determine the level of training and support needed to ensure successful adoption and usage of the platform.

Are there any specific customer service features you want to include, such as live chat or a helpdesk?

Determine the customer support functionalities needed to provide excellent service to your customers.

How do you plan to handle returns and refunds, and do you need specific features to manage these processes?

Understanding return and refund policies helps in designing relevant features for smooth handling of such requests.

Do you have any specific analytics or reporting needs to track the performance of your eCommerce website?

Identify key performance indicators (KPIs) and metrics that will be used to evaluate the website’s effectiveness and guide business decisions.

SEO & SMM questions

Can you provide a brief description of your business and its primary products or services?

Understanding the business context helps tailor the marketing strategy to your specific needs.

What are your primary objectives and goals for SEO/SMM?

Clarify whether the goals are to increase organic traffic, improve search engine rankings, enhance brand visibility, generate leads, etc.

Do you have any existing SEO/SMM efforts or strategies in place? If yes, what are the current challenges and successes?

We will identify the current state of SEO/SMM efforts to build on strengths and address weaknesses.

Who is your target audience, and what are their key characteristics or behaviors?

Understanding audience demographics and behaviors helps tailor content and engagement strategies.

Who are your main competitors, and do you have any insights on their SEO/SMM strategies?

Knowing the competitive landscape can help in formulating effective marketing tactics.

SEO: What are the primary keywords or key phrases you want to target?

Understanding keyword priorities helps focus the SEO strategy on relevant search terms.

SEO: Do you have any specific geographic targets for your SEO efforts (e.g., local, national, international)?

Determine if the focus should be on local SEO, broader national strategies, or international reach.

SEO: Do you have existing content (blog posts, articles, videos) that needs optimization, or do you need new content creation?

Understanding content needs helps plan for on-page SEO and content marketing strategies.

SEO: Are there specific technical SEO issues you're aware of, such as site speed, mobile responsiveness, or site structure?

Identifying technical challenges allows for a more comprehensive SEO audit and strategy.

SEO: How do you measure success in terms of SEO? What key performance indicators (KPIs) are most important to you?

Define metrics like organic traffic, conversion rates, bounce rates, and keyword rankings to track progress.

SMM: Which social media platforms are you currently using, and which ones do you plan to target?

Identify the platforms where the target audience is most active (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).

SMM: What type of content resonates most with your audience (e.g., videos, images, blog posts, infographics)?

Knowing content preferences helps in planning effective social media posts and campaigns.

SMM: How frequently do you want to post on each social media platform, and do you have a content calendar in place?

Determine the desired posting frequency and the need for a structured content calendar.

SMM: Do you have specific campaigns or promotions you want to run on social media (e.g., product launches, sales events)?

Identify key events and promotions to focus social media efforts around.

SMM: How do you measure success in terms of SMM? What key performance indicators (KPIs) are most important to you?

Define metrics like engagement rates, follower growth, click-through rates, conversions, and social media ROI to track progress.

SMM: Are there any specific tools or platforms you prefer for managing your social media accounts and analytics?

Determine if there are preferred tools for scheduling posts, monitoring engagement, and analyzing performance.

Website design questions

Can you describe the overall aesthetic you envision for your website?

Understanding the desired look and feel (e.g., modern, minimalist, vibrant, professional) helps guide the design process.

Do you have specific color schemes or palettes that you prefer or that align with your brand?

This ensures the design aligns with existing branding and your own preferences.

Are there any particular fonts or typography styles you would like to use on your website?

Identifying preferred fonts helps maintain brand consistency and achieve the desired look.

Can you provide examples of websites you admire or that inspire you?

Understanding what you like about other websites can provide valuable insights into your design preferences.

Do you have a logo and other branding materials that need to be incorporated into the design?

Ensures that the website design is cohesive with existing branding elements.

What kind of imagery and visual elements do you want to include on your website?

Determine preferences for photos, illustrations, icons, and other visual components.

Are there any specific layout preferences you have for the website?

Understanding layout preferences for the homepage, product pages, blog, etc., helps tailor the design to your vision.

What is the desired tone and style of the website content (e.g., formal, casual, friendly, authoritative)?

This helps align the design with the overall tone and voice of the brand.

Do you need custom graphics or illustrations created for your website?

Determine if there is a need for unique visual elements to be designed.

How important is animation or interactivity in your website design?

Assess the client's interest in interactive elements like animations, hover effects, sliders, etc.

Logo design questions

What are the core values and mission of your business that you want the logo to convey?

Identifying core values helps in creating a logo that aligns with the company's ethos and message.

Who is your target audience, and what are their key characteristics or behaviors?

Understanding the target audience ensures the logo resonates with the intended demographic.

Do you have any existing branding materials (e.g., color schemes, typography, imagery) that should be incorporated into the logo?

Ensures consistency with existing brand elements.

Are there specific colors or color palettes you prefer for your logo?

Knowing color preferences helps in aligning the design with your vision and brand identity.

Are there any specific fonts or typography styles you want to be used in the logo?

Identifying preferred fonts aids in maintaining brand consistency and achieving the desired look.

Can you provide examples of logos you admire or those of competitors that you find appealing?

Understanding what you like about other logos can provide valuable insights into their design preferences.

Do you have any specific symbols, icons, or imagery that you want to be included in the logo?

Helps in incorporating relevant visual elements that represent the brand.

Are there any particular styles or themes you envision for your logo (e.g., modern, vintage, minimalist, bold)?

Clarifies the design direction and aesthetic preferences.

What message or feeling do you want your logo to communicate to those who see it?

Helps in creating a logo that conveys the intended brand message and evokes the desired emotional response.

Are there any design elements or styles you want to avoid in your logo?

Knowing what you dislike helps in steering clear of unwanted design aspects.

How will the logo primarily be used (e.g., website, business cards, signage, merchandise)?

Understanding the primary use cases ensures the logo is designed to work well in various applications.

Do you need different versions of the logo (e.g., full color, black and white, simplified for small sizes)?

Determines the need for logo variations to ensure versatility across different media.

What is your preferred format for the final logo files (e.g., PNG, JPEG, SVG, AI)?

Ensures the final deliverables meet the client's technical requirements.

Hosting questions

Can you provide a brief description of your business and the type of website you operate (e.g., e-commerce, blog, web application, corporate site)?

Understanding the business context helps tailor the hosting service to meet specific needs.

What are your primary goals and requirements for a hosting service?

Clarify whether the priorities are performance, reliability, scalability, security, cost, etc.

Do you require a specific type of hosting service (e.g., shared, VPS, dedicated, cloud)?

Understanding the preferred hosting type ensures the service matches your needs.

Do you need managed hosting services, or are you comfortable managing server configurations and maintenance yourself?

Determines whether you need a fully managed solution or is capable of handling technical aspects.

Are there any specific software or application requirements for your website (e.g., CMS like WordPress, e-commerce platforms like WooCommerce)?

Ensures the hosting service is compatible with the software and applications the you use.

Do you have any specific security requirements for your website (e.g., SSL certificates, DDoS protection, regular backups)?

Identifies the security features necessary to protect the website and its data.

How important is scalability for your website, and do you anticipate needing to scale resources up or down?

Determines the need for flexible hosting options that can grow with the business.

Do you need email hosting services in addition to website hosting?

Determines if email hosting should be included in the service package.

Are there any specific features or add-ons you require (e.g., CDN integration, automated backups, staging environments)?

Identifies additional services that might be needed to enhance the hosting experience.

WordPress maintenance questions

Can you provide a brief description of your WordPress website and its primary objectives?

Understanding the website's purpose helps tailor the maintenance service to meet specific needs.

What are your primary goals and expectations for the WordPress maintenance service?

Clarify whether the goals are to improve website performance, enhance security, ensure uptime, update content, etc.

Do you currently have a WordPress maintenance plan in place? If yes, what are the reasons for considering a new service?

Identify any pain points or limitations with the current plan to address in the new service.

What are the essential elements you expect to be included in the WordPress maintenance service?

Examples might include regular backups, software updates, security monitoring, uptime monitoring, performance optimization, content updates, etc.

How frequently do you expect content updates or changes to be made on your WordPress website?

Understanding content update needs helps plan for maintenance schedules and workflows.

Are there any specific performance issues or concerns you have about your WordPress website (e.g., slow loading times, frequent downtime)?

Addressing performance concerns ensures the website delivers a positive user experience.

Do you require assistance with search engine optimization (SEO) as part of the WordPress maintenance service?

Determine if SEO tasks such as metadata optimization, keyword monitoring, or SEO plugin configuration are needed.

Do you need assistance with website analytics and tracking setup as part of the WordPress maintenance service?

Determine if you require assistance in setting up analytics tools to monitor website performance.

Do you have any future plans for website expansion or additional functionality that should be considered in the WordPress maintenance service?

Understanding future growth plans ensures that the maintenance service can scale alongside the website.

Timeline and budget

Desired project start date

Do you have a specific deadline for the project?

Estimated project budget

My budget: £1200

Additional questions

Would you be interested in ongoing maintenance and support services after the website is launched?

Are you interested in content creation services (copywriting, graphic design, etc.)?

How did you hear about us?

Referral
Online Search
Social Media
Advertisement
Other

Please, specify how did you hear about us?

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