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What is Email Hosting?

E-mail is a vital communication tool for any modern business.

Our bespoke Prelude e-mail services can provide a complete package of features for you and your employees to correspond with clients, customers, suppliers, contacts and colleagues.

We host Microsoft Exchange

Microsoft Exchange provides a more sophisticated, integrated and synchronised communication platform for your team. We can host and manage your Exchange database including:

  • MX records configuration and maintenance
  • Mailboxes and distribution lists
  • Outlook Web Access (OWA) from any web browser
  • Mobile and tablet sync

What is included in Microsoft Exchange?

Exchange email is an protocol developed by Microsoft as an alternative to POP3 and IMAP. While fundamentally all three protocols are just different ways for a user to read their emails, Exchange email also allows for better integration of additional email features such as shared contacts and calendars. This allows a business to easily sync contacts, diaries, calendars, tasks, etc. with all of their employees. Exchange email can also be delivered to our customers as a part of Microsoft 365, though with less flexibility.

This extra data is stored on an Exchange server, so individuals can send requests to the server to, say, book a meeting and see, right from their email client, which of their colleagues are available to attend at any given time. IMAP and POP3 are just email protocols, so don’t allow for this extra functionality.


Hosted Exchange lets you rent space in an email service provider’s datacentre, which for SMEs is a much more cost-effective method over having on-premises servers

No knowledge needed

Because you’re renting space in someone else’s data centre, it means that all of the technical aspects of managing an Exchange email server are taken away from you

Custom email address

Instead of having to choose from available or addresses, you can use your website’s name in your email address, e.g.

Email on the move

Unlike POP3 and IMAP, the Exchange protocol allows you to access your tasks, calendars and shared contacts while you’re on the move – from a phone, laptop or tablet

Send larger files

A hosted email solution will typically allow you to send larger email attachments than free webmail – great for sending those high quality photos and videos etc.

More mailbox features

An Exchange email solution includes a more advanced mailbox e.g. antivirus/spam, mailbox rules, forwarders/autoresponders, & backups/archives

Frequently Asked Questions

What is Email Hosting?

Email Hosting is a service that allows individuals and businesses to create, send, receive, and manage emails using their own custom domain name. It provides users with professional email addresses, usually ending with their domain name (e.g.,

What are the benefits of Email Hosting?

Email Hosting offers several advantages, including:

  • Professionalism: it gives your business a more professional image with custom email addresses.
  • Branding: you can reinforce your brand by using your domain name in email addresses.
  • Control: you have control over your email environment, including security, storage, and configuration.
  • Collaboration: many Email Hosting services offer collaboration tools like shared calendars and contacts, which can enhance productivity.
What is Microsoft Exchange Email Hosting?

Microsoft Exchange is a popular email server solution that offers Email Hosting services with advanced features such as email, calendar, contacts, and tasks synchronization across multiple devices. It provides a robust platform for businesses to manage their email communication effectively.

What are the advantages of using Microsoft Exchange Email Hosting?

Some benefits of Microsoft Exchange Email Hosting include:

  • Synchronization: Emails, calendars, contacts, and tasks can be synchronized across devices, ensuring consistency and accessibility.
  • Security: Exchange offers robust security features, including built-in spam and malware protection, encryption, and data loss prevention.
  • Collaboration: Users can share calendars, contacts, and tasks, facilitating collaboration within teams.
  • Scalability: Exchange can scale to meet the needs of small businesses as well as large enterprises.
  • Integration: It integrates seamlessly with other Microsoft products like Outlook, SharePoint, and Teams.
How does Email Hosting in the UK differ from other regions?

Email Hosting in the UK may differ in terms of data protection regulations, server locations, and support availability tailored to UK-based businesses. Providers, such as Prelude, may offer specific features or compliance measures to adhere to UK data protection laws, such as GDPR (General Data Protection Regulation).

What should I consider when choosing an Email Hosting provider in the UK?

When selecting an Email Hosting provider in the UK, consider factors such as:

  • Security: ensure the provider offers robust security measures to protect your emails and data. Prelude offers advanced security features.
  • Support: choose a provider that offers responsive customer support, preferably with options for UK-based support. We provide responsive support tailored to UK businesses.
  • Features: assess the features offered, including storage space, collaboration tools, and mobile compatibility. Prelude offers a range of features to meet your business needs, including IMAP and POP protocols, 50 GB per mailbox, and 50 MB per attachment.
  • Compliance: ensure the provider complies with relevant data protection regulations, such as GDPR. Prelude prioritizes compliance with UK data protection laws.
  • Pricing: compare pricing plans and consider the value offered in relation to your business needs. We offer competitive pricing with transparent plans.
Can I migrate my existing emails to Microsoft Exchange Email Hosting?

Yes, most Email Hosting providers, including those offering Microsoft Exchange, offer migration services to help you transfer existing emails, contacts, calendars, and other data from your current email provider to their platform. We provide migration services to ensure a smooth transition.

Is Email Hosting suitable for small businesses?

Yes, Email Hosting is suitable for businesses of all sizes, including small businesses. It provides professional email addresses, advanced features, and scalability, making it an ideal solution for small businesses looking to enhance their email communication without the need for in-house servers or IT expertise. Prelude offers Email Hosting plans tailored to the needs of small businesses.

Can I use Email Hosting with my own domain name?

Yes, one of the primary benefits of Email Hosting is the ability to use your own domain name for email addresses. Most providers, including Prelude, allow you to set up email accounts using your domain name, giving your business a professional and branded email identity.

How do I set up Email Hosting for my business in the UK?

Setting up Email Hosting for your business in the UK typically involves selecting a provider, choosing a suitable plan, registering your domain (if you haven’t already), configuring your email accounts, and migrating any existing emails if necessary. Many providers, including us, offer step-by-step guides or assistance to help you through the process.

Why choose Prelude for Email Hosting in the UK?

At Prelude, we pride ourselves on being a reliable and trustworthy company for Email Hosting services in the UK. With our robust infrastructure, advanced security features, and responsive customer support, we ensure that your email communication remains secure, efficient, and tailored to your business needs. Choose Prelude for Email Hosting that you can depend on.

The Techy Stuff

  • 50 Gb mailbox
  • 50 Mb per attachment
  • Unlimited aliases and distribution lists
  • Advanced features, like backups, mailbox rules and antivirus protection
  • Volume discount for 5+ mailboxes

The Legal Stuff

  • Coming soon…